Refund policy

Return Eligibility

Most items can be returned within 14 days of delivery. Please note the following exceptions are not eligible for return:

• Final Sale or Clearance items 
• Made-to-order or personalized items
• Gift Cards
• Open Box Items
• Discounted Bundles
• Samples & Swatches
• Hazardous materials (e.g., flammable liquids, gas canisters, damaged lithium batteries)
  

How to Initiate a Return

Email us at returns@foreverhomegoods.com with your order number in the subject line. Our team will respond within 72 hours with next steps. Returns must be authorized before being sent back. Unauthorized returns will not be accepted or refunded.

Return Conditions

• Items must be unused, in new condition, and include original packaging.
• Do not discard packaging if you're considering a return.
• A 20% restocking fee applies and will be deducted from your refund.
• Original shipping fees are NOT refundable. 
• Customer is responsible for the cost of return shipping.
  
• If your order qualified for free shipping, the actual outbound shipping cost we paid to ship your order may be deducted from your refund.

Refund Options

You can choose between store credit or a refund to your original payment method. Refunds are approved once the item is received and inspected, less any applicable shipping and restocking fees noted above. Store credit is issued within 10 business days of receiving the returned item; refunds to your original payment method are issued within 21 days of receiving the returned item.