Refund policy
Return Policy
We want you to love every item you purchase from Forever Home Goods! If something isn’t quite right, we’re here to help.
Return Eligibility
Most items can be returned within 14 days of delivery. Please note the following exceptions are not eligible for return:
- Final Sale or Clearance items
- Made-to-order or personalized items
- Gift Cards
- Open Box Items
- Discounted Bundles
- Samples & Swatches
- Hazardous materials (e.g., flammable liquids, gas canisters, damaged lithium batteries)
- (Some oversized items may have modified return terms; please contact us for specifics.)
How to Initiate a Return
Email us at support@foreverhomegoods.com with your order number in the subject line. Our team will respond within 72 hours with next steps. Returns must be authorized before being sent back. Unauthorized returns will not be accepted or refunded.
Return Conditions
- Items must be unused, in new condition, and in original packaging.
- Do not discard packaging if you're considering a return.
- A 20% restocking fee applies and will be deducted from your refund.
- Original shipping fees are NOT refundable.
- Customer is responsible for cost of return shipping.
Refund Options
You can choose between store credit or a refund to your original payment method (excluding original shipping fees). Refunds are issued once the item is received and inspected. Refunds will be issued within 21 days of receiving the returned item.